FAQ'S
WHAT IS BRIBIE ISLAND FLOWER CO?
We are an independently owned local small business, located on beautiful Bribie Island, QLD. Our shop is in the heart of Bongaree (near the IGA)
HOW CAN I CONTACT YOU?
You can call us on 0417 113 963, 9am - 4:00pm Monday - Friday, or 9am - 12pm Saturday. If you call outside of these hours, please leave us a message and we will get back to you as soon as possible. Our online store is open 24/7 for orders. You can contact us 24/7 via our Contact Us form.
WILL I RECEIVE THE SAME AS THE PRODUCT PICTURED?
Short answer...No.
We've created colour palettes for all of our designs. It allows us to design within a color range based on seasonal availability.
We choose the best daily blooms available, therefore, flower varieties change from day to day. The picture on the website represents the size and overall finish of the design.
ARE MY FLOWERS AND PLANTS SAFE FOR PETS?
NO! Keep flowers and plants away from animals, especially lilies. They are toxic to them and will make them very sick. Always take care with animals around flowers and plants. We can make you aware, but the responsibility lies with you.
HOW DO I CARE FOR MY FLOWERS?
Cut 2cm off the ends, with sharp secateurs, at an angle. Immediately place in fresh water. Repeat this every 2-3 days. Take off the leaves that will be under the water.
Keep flowers out of direct sun, draughts and heaters. Take the stamens out of your lilies when you first see them appear or they will stain the flower (and everything else!)
WHAT PAYMENTS DO YOU ACCEPT?
VISA and Master Card, Pay Pal, Afterpay.
Bribie Island Flower Co website is protect by a Secure Socket Layer (SSL) certificate which meets security regulations. Furthermore, card payments are through Shopify which is a secure payment gateway.
CAN I CANCEL MY ORDER?
Yes, only if the gift is not in transit. There will be a $5 processing fee